Personal Assistant to the General Manager
Personal Assistant to the General Manager
Brightside Hospital
Southern Cross Brightside Hospital is a modern private surgical hospital located in central Auckland. Originally established on its Auckland site in Epsom in the 1940s, Southern Cross Brightside Hospital was completely rebuilt to modern, high-tech specifications and re-opened in 2000. Brightside Hospital offers a wide range of surgical services and post-operative care to around 4,500 patients each year. This four-theatre hospital provides 43 in-patient beds and 6 day-stay chairs and has a staff of nearly 100.
Mō te Tūranga | About the Role
Are you a highly organised, proactive professional who thrives in a fast-paced environment? As the Personal Assistant to the General Manager, you’ll be at the centre of everything - providing seamless, high-level executive support and helping to keep the day running smoothly, efficiently, and ahead of pace. You’ll expertly manage a dynamic and ever-changing diary, anticipate priorities, and ensure the GM is always prepared and positioned for success. Acting as a key liaison across the business, you’ll build strong relationships with internal teams, senior leaders and external stakeholders, while also supporting the GM’s direct reports when needed. From managing communications and monitoring incoming emails to preparing polished reports, presentations, and SLT members with business planning, your ability to stay one step ahead and deliver with precision will be essential.
Beyond the day-to-day, you’ll play a vital role in supporting hospital-wide initiatives and ad-hoc projects, bringing organisation, structure, and momentum to everything you touch. You’ll coordinate travel, manage action logs, and ensure follow-ups are executed, while also handling sensitive matters such as credit card reconciliation and initial complaint escalation with professionalism and discretion. Whether it’s working alongside the National Support Office or improving processes and supplier outcomes, you’ll thrive on variety and responsibility. This is a role for someone who is proactive, adaptable, and solutions-focused - someone who takes pride in delivering excellence and making a genuine impact at a senior leadership level. You’ll have warmth, charisma, and an easy way of building rapport with a wide range of personalities, along with a willingness to learn, adapt, and grow as part of a supportive team. This is a full-time permanent term position based in our Brightside Hospital.
Ngā pūkenga me ngā wheako | Skills and experience
- Proven experience providing senior-level executive support in a fast-paced environment
- Excellent written and verbal communication skills, with a polished and professional presentation
- Strong organisational and planning capability, with exceptional attention to detail
- The ability to manage competing priorities, deadlines, and complex schedules with ease
- A proactive, solutions-focused mindset with the confidence to anticipate needs and take initiative
- High levels of discretion, professionalism, and the ability to handle confidential information with care
- The confidence to challenge constructively and contribute to informed decision-making
- Strong interpersonal skills, with the ability to build positive relationships across all levels
- A collaborative, team-oriented approach, coupled with the ability to work autonomously
- Flexibility and adaptability, with a calm and composed approach under pressure
- A resilient, agile mindset with openness to change and continuous improvement
- A positive, can-do attitude and a great sense of humour
Ngā mea ka taea e mātou te tuku I a koe | What we can offer you:
- Competitive Rewards: Attractive remuneration package, relocation allowance, and employee referral bonus scheme.
- Health & Wellbeing: Funded health insurance, a comprehensive wellbeing programme, and generous Christmas/New Year breaks.
- Perks & Community: Discounts from a range of partners and the opportunity to join our Employee Network.
Ko wai matou | Our Organisation
At Southern Cross Healthcare, our purpose is clear: to advance quality healthcare across Aotearoa New Zealand. Our values shape everything we do:
- Care First – We lead with compassion, delivering care that’s deeply human through genuine manaakitanga.
- Better Together – Collaboration is our strength. We unite diverse skills and perspectives to create better outcomes for all.
- Pursue Excellence – We strive to improve, innovate, and excel every day—never settling, always aiming to deliver our best.
If you have specific needs or would like to discuss how we can support you, please contact our Talent Acquisition team at careers@schl.co.nz for a confidential conversation.
Haere mai, ā, mā te mahi tahi ka whai wāhi ki tētahi mea whai take, ka āwhina i ngā tāngata ki te whai oranga mā te whakaaro anō ki te tautiaki hauora
Join us, and together, each of us can be part of something important, helping people live their best lives by reimagining healthcare.
